Monique Underwood

Honolulu, HI

(214) 725-3505




Summary of Qualifications


     Senior Oracle Applications Engineer with comprehensive knowledge in Oracle Databases, Oracle Applications technology stack including architecture, installation, configuration, maintenance, cloning and patching, Workflow Mailer, Oracle development tools and UNIX operating systems.  Results and goal-oriented individual highly motivated, competent in functioning alone or as an integral team member. Exceptional analytical and problem-solving skills. Excellent verbal and written communication skills.




Mercury Technology Group                                                                     March 2011 – present

Principle Analyst


·         Advanced Oracle E-Business Suite Software and Database Administration. 

·         Multiple E-Business Suite upgrades to R12.1.3/ and Oracle database

·         Install and patch and 12c Weblogic, OBIEE, BIPublisher, Apex and Apex Listener for new and existing customers.

·         Service Desk - Database and Oracle E-Business Suite issue investigation and resolution, code migration, patch analysis, clone and all other E-Business suite issues.

·         New client managed server implementations of E-Business Suite versions 11.0.3 -  12.1.3



Consultant                                                                                           April 2009 – March 2011

Oracle Applications DBA


    Project: Upgrade R12.1.2 to R12.1.3

·         Performed upgrade on control and production instance.  Documented and assisted manager upgrade a test instance.

   Project: Implement Data guard for R12 E-Business production database

   Project:  Project technical lead for R12 FA and GL implementation

·         Automate GL Journal Import for 20 interfaces

·         Modified Journal Approval Workflow for GL Journal Approvals

·         Install, patch, configure multi-node Oracle Applications R12.1.1  11gR1 database

·         Install and configure Linux OEL 5.3 operating system connected to an IBM DS3200

·         Configure and support BI Publisher, Web ADI, Workflow including WF Mailer for FA and  GL Journal Approvals

·         Oracle E-Business R121.1, database 11gR1 on Linux OEL 5.3 for and Oracle Fixed Assets and GL implementation

    Project: Upgrade Oracle E-Business R121.1 to R12.1.2 and apply Apr2010 CPU’s

·         JDK_6_20 +

·         PSU

·         Upgrade Oracle iAS 10g to

·         Patch with current patches for Forms , Reports and RSF fixes for

    Project: Design backup plan,

·         Install, configure and write scripts for RMAN  

·         Train Windows Network Administrator on Oracle and Linux Backups

·         Install and configure Symantec Backup Exec Remote Agent and Agent for Oracle on Linux. Backup Exec Version. 12.5 and 2010

    Project:  Oracle OBIEE, ODI, and 11gR2 database implementation

·         Install Oracle 11gR2 database and assist with Linux portion of ODI, OBIEE installation

    Project: baseline patches

·         Apply baseline patches and troubleshoot resulting customization issues

    Project: Built and maintain test systems for Novara

·         Install, configure and administer R12.1.3, Apex 4.1 and databases on Linux 5.5


Oracle Corporation     Dallas, Texas                                              September 2006 – April 2009

Advanced Customer Service

Solutions Support Center



Hudson Advisors, LLC    Dallas, Texas                                September 2002 - September 2006

Oracle Applications System Administrator and DBA



Work Status

US Citizen




OCP 9i - Oracle Certified Database Professional



Associate in Science (Mathematics) - Dallas County Community College



SQL Tuning Workshop by Carlos Sierra, Hector Pujol & Carl Davis

R12 Extend Oracle Applications: Customizing OA Framework Applications

R12 Oracle Applications System Administrator Fundamentals

R12 E-Business Suite Essentials for Implementers

11i Install, Patch and Maintain Oracle Applications

Shell Programming for System Administrator

11i System Administrator Fundamentals

11i Financial Applications Overview

11i/2.6 Implement Oracle Workflow